Independent alternative dispute resolution for consumers when they experience problems with companies. CEDR works in most sectors including flights (aviation), telecommunication (CISAS) and water & sewerage (WATRS).
We provide fast, and cost effective solutions for business-to-consumer disputes for businesses, central and local government, and trade bodies who have registered for our services.
CEDRspecialises in the resolution of disputes and deadlocked negotiations across different sectors including employment and workplace, banking and finance, construction and engineering and clinical negligence.
CEDR is a leading provider of conflict, negotiation and mediation training. All are led by expert practitioners and can be tailored to sectors and individual clients.
At the heart of CEDR’s work is the CEDR Foundation, a non-profit organisation dedicated to providing alternative dispute resolution projects, research and social awareness benefits for the world.