Five Key Skills you Learn on CEDR's Mediator Skills Training
![youtube-video-thumbnail](https://i.ytimg.com/vi/y9kaTHzHh3A/maxresdefault.jpg)
People rightly ask us, "What skills will I learn when training to be a CEDR-Accredited Mediator"? In this short video, I outline FIVE key skills you will learn if you train with us.
Active Listening
Managing Emotions
Challenging Parties & Reality Testing
Effective Information Exchange
Working with a Flexible Framework
Susanne Schuler
Director of Training and Consultancy & Trainer