Chapter 7 - MST Handbook Digital Edition
Competence, good practice and ethics
![Felicity Steadman Video About MST](https://www.cedr.com/wp-content/uploads/2021/12/Felicity-Screenshot.jpg)
In this chapter you will find:
Aspects of negotiation
The mediator as as negotiation coach
Overcoming problems in negotiation
5 Key takeaways
Felicity Steadman
CEDR Chambers Mediator and Trainer