Chapter 3 - MST Handbook Digital Edition
A processs framework for mediation
![Susanne Schuler Video About Mediator Handbook](https://www.cedr.com/wp-content/uploads/2021/12/Susanne-Screenshot-2-scaled.jpg)
In this chapter you will find:
A process with 5 phases
Preparation
Opening
Exploration
Bargaining
Concluding
5 key takeaways
Susanne Schuler
CEDR Director of Training, Senior Consultant and Mediator