We help you develop the skills used in life & death situations
How to be the very best? It's simple: you need a coach.
They help break down what you do naturally and give you a framework around which to base your negotiations.
Not only to plan but dynamically through the negotiation. So, you're constantly evaluating, able to change your 'game plan'.
You also gain a whole new set of skills – some you may already have naturally, others not. But knowing what they are and why they work, allows you to apply them with surgical precision.
So the next time someone is in a situation which has become stuck, they have a whole range of options. Understanding how they apply enables them to use the right one(s) to create the change – outcomes you never thought were possible.
What you’re training or 1:1 coaching entails:
You will gain a full introduction to the behavioural change model of Hostage and Crisis Negotiation. And:
- Know the when, where, what, and why of how to apply crisis management skills
- Hone the key skills highlighted in the model in an escalating range of hostage and crisis situations
- Recognise key personality traits and be able to adjust negotiation style
- Identify, manage and apply techniques in emotional control and the psychology of influence
- Appreciate the different roles within a crisis team and how to work both strategically and tactically as part of that wider team effort
- Create negotiation strategies and develop tactics to achieve that strategy
- Understand how to continually assess, adapt tactics and measure success
- Identify, analyse, understand and find the optimum path through different types of crisis
- Apply a model used by crisis negotiators to meet the extreme, create options and influence behaviour in line with organisational goals
- Manage emotion – theirs and yours
- Recognise key personality traits and be able to adjust negotiation style
… and much more.
