CEDR-Accredited Employment & Workplace Mediator Skills Training
This modular training is led by some of the most experienced mediation trainers in the world. It gives you the skills to effectively mediate all kinds of workplace and employment-related disputes.
3 days
GBP £1,450
Why train with CEDR?
Our Mediator Skills Training is about more than just becoming a mediator. It gives you a skillset to make a difference in everything you do – professionally and personally. As the most experienced body of mediation trainers in the world, CEDR trainers are mediation practitioners and experts in adult learning, ensuring an interactive and engaging course throughout.
Mediator Skills Training for your Team
CEDR regularly delivers Mediator Skills Training programmes in-house, for teams across a wide range of industries. The benefits include:
- Developing a common and enhanced interpersonal skill set amongst your team(s)
- Enhancing collaboration with internal and external stakeholders
- Learning a trusted and flexible process for managing disputes
- Tailoring the training to the specific challenges you face
- Improving team cohesion through challenging and stimulating training
Key skills you will learn
- Settle employment and workplace disputes effectively – in days rather than months, saving vital management time.
- Add value to employment and workplace disputes by finding workable solutions to problems.
- Manage the mediation process and facilitate advanced negotiation.
- Advise others on the features and uses of other effective dispute resolution techniques.
Course curriculum
Pre Course
|11/02/25
|08:30-18:00
Before you start the course, prepare by reading the CEDR handbook and useful resources on the CEDR Virtual Campus.
Teaching & Practice Day
|12/02/25
|08:30-18:00
Focus on developing knowledge of mediation theory and process, as well as practising the key skills for an employment and workplace mediator.
Teaching & Practice Day
|13/02/25
|08:30-18:00
Focus on developing knowledge of mediation theory and process, as well as practising the key skills for an employment and workplace mediator.
Teaching & Practice Day
|14/02/25
|08:30-18:00
Focus on developing knowledge of mediation theory and process, as well as practising the key skills for an employment and workplace mediator.
5 Key Skills You Will Learn
Important information
Our training programme is highly interactive and practitioner-oriented, participants are asked to role play and to partake in a variety of exercises to ensure the most effective knowledge transfer. Accordingly, a good or better command of business English (a minimum of B2 as outlined by the Common European Framework of Reference for languages) is essential.
After training
Our mediation course is just the beginning of the journey. Once you get accredited, you belong to an international community of mediators and have access to our online platform to keep learning and growing.
1:1 Coaching: CEDR’s Conflict coaching is a one-to-one intervention to help you negotiate a specific challenge or problem.
MyCEDR: Join our platform to enjoy exclusive masterclasses, mediation observerships, discounts and priority booking for all events.
Your Mediation Profile: We can help you establish yourself in the mediation market with guidance and training on marketing yourself as a mediator.
I am very grateful to the faculty members for being so diligent and helpful with their advice. This was the best managed and most interesting course that I have completed since I changed professions from Engineering to Law. I am looking forward very much to building on the learning I received from this course through membership of MyCEDR in the years ahead.
Peter Dennehy
Barrister-at-Law & Chartered Engineer. Practicing law at the Irish Bar
FAQS
- Anyone responsible for resolving commercial disputes
- Managers and executives in commercial, public, and voluntary sectors
- Lawyers, accountants, and professional advisers
- HR managers, trainers, union representatives, and policy advisors
- Complaints handlers and customer services representatives
- Healthcare and education professionals
- Service providers wanting to develop dispute resolution systems
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London
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GBP £1,450.00
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CEDR, Juxon House
100 St. Paul, London, EC4M 8BU
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I am very grateful to the faculty members for being so diligent and helpful with their advice. This was the best managed and most interesting course that I have completed since I changed professions from Engineering to Law. I am looking forward very much to building on the learning I received from this course through membership of MyCEDR in the years ahead.
Peter Dennehy
Barrister-at-Law & Chartered Engineer. Practicing law at the Irish Bar
FAQS
- Anyone responsible for resolving commercial disputes
- Managers and executives in commercial, public, and voluntary sectors
- Lawyers, accountants, and professional advisers
- HR managers, trainers, union representatives, and policy advisors
- Complaints handlers and customer services representatives
- Healthcare and education professionals
- Service providers wanting to develop dispute resolution systems
Upcoming courses
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International Accreditation Programme (IAP) March 2025
Employment & Workplace Mediator Skills Training | London | 12 – 14 February 2025
CEDR-Accredited Mediator Skills Training | Hong Kong | 21 – 26 March 2025
Marketing Yourself and Your Mediation Practice | Mediator Professional Development | 20 February 2025
Mock Mediation for Observation Development Points | Employment & Workplace | 13 March 2025
Mock Mediation for Observation Development Points | Commercial | 27 February 2025
CEDR-Accredited Mediator Skills Training | London | 05 – 11 March 2025
CEDR-Accredited Mediator Skills Training | London | 22 – 28 January 2025
CEDR-Accredited Mediator Skills Training | Dublin | 10 – 15 February 2025